DataGlue
Hospitality

Restaurants & QR ordering

Join table bookings, QR orders and till receipts to understand guest visits and favourite dishes.

Example tags

What you can learn

  • Ordered the same dish on 3 visits
  • Bought zero-alcohol beer twice this month
  • Booked lunch on 3 Fridays
  • Used a reward, then returned within 14 days
  • First paid visit after a QR menu view
  • Missed a booking, then rebooked

Built from recorded events, using the rules we agree with you.

From events to a tag

Say what you want to learn. See how it is defined.

DataGlue shows the formula: which events count, in what order, and over what time. Our team builds and checks it with you.

This is an example rule. Your event names, time limits and links are agreed in the build.

Example formula: Find a guest who comes back for the same dish.

Example formulaEvents → tag

Find a guest who comes back for the same dish.

  1. Booking: guest checked in
  2. QR menu: same dish ordered
  3. Till: bill paid

In this order, on 3 visits in 8 weeks, for the same known guest.

Tag created

Returns for the same dish

Use cases

Start with a question that matters.

  1. Recognise returning guests

    Join bookings and paid orders across visits using a shared guest id.

  2. Learn what guests order again

    Follow dish and drink orders across several visits to find repeat choices.

  3. See whether a reward brings a return

    Join reward use, a later booking and its paid bill.

Sources joined

Each system adds a piece of the story.

  • QR menus

    Menu views, orders and recorded guest ids.

  • POS / tills

    Dishes, drinks, bills and payments.

  • Bookings

    Reservations, arrivals and missed bookings.

  • Loyalty

    Guest check-ins and rewards.

We agree how each source connects through your warehouse, API or the connections in your build. Person records need a shared id to join. Vehicle, shipment, machine and site tags stay on those records.

Where it goes

Send the tag where your team works.

Choose the destination. We build the route so the result can reach the tools your team already uses.

  • CRM
  • Email tools
  • BI dashboards

These are example destinations. The formula stays the same wherever the tag is sent.

Built with your team

Describe the outcome. We’ll join the data.

Bring one guest or ordering question. We’ll build the rule around your records.

Book a Call

A dedicated team builds the connections, rules and destinations with you.