Hospitality
- Which guests visited, then booked again within 30 days?
- Who ordered the same dish on three visits?
- Who used a reward, then came back within 14 days?
- Your POS
- Bookings
- Loyalty
Every system you run holds part of the picture. DataGlue joins them into one view of each customer. See which customers come back, and act on it in the tools you already use.
Bring one decision. Get a straight answer on fit.
Demo, hospitality. Mia Rossi. Systems plug in: reservations, qr menu, pos, payments, loyalty, email. DataGlue joins them into one record, tagged: Fridays, table for two from Reservations; Zero-alcohol beer from QR menu; Orders the fish tacos from QR menu; Comes back monthly from Loyalty; Rebooks within weeks from Reservations; About 90 min per visit from Reservations, an estimate. The outcome, typed by you: Guests who came back: a visit, then a new booking within 30 days. 386 guests. Asked from CLAUDE: Which guests booked again after their visit? 386 guests, each with their usual night and order. Sent to email, loyalty app, bi: list updated.
DEMO, FICTIONAL PEOPLE. YOUR SYSTEMS, YOUR PRIVACY RULES.
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Sound familiar?
A Monday you may recognise.
MONDAY 09:00
Reservations knows who booked. The POS knows what they ordered. Payments knows who paid. No one can say which guests came back, or how often.
MONDAY 14:00
Mia has booked a Friday table every month this year. Today she calls to book again. The host asks if she has dined with you before.
Your team fills the gaps by hand. Your guests feel them.
WHAT LASTS
Markets, technology and customers now move faster than many companies can adapt.
The venues that last keep their regulars. They remember the usual table and the usual order. They invite guests back at the right moment. They make every return feel personal.
All three start with one clear view of each guest, across bookings, menus and payments. Good data design makes that possible. Gluing the pieces into context is the new moat.
Mia books a table for two most Fridays. She orders from the QR menu: zero-alcohol beer and the fish tacos. She pays with the card on her loyalty account. Within a few weeks of each visit, she books the next.
Your reservations system, QR menu, POS, payments and loyalty program each saw part of that. Here is the whole guest, in order.
Loyalty and order numbers link her visits. Visit length is a venue average, not a measurement of Mia.
A fictional example. Your privacy rules decide what connects. Anything missing stays missing.
Sources together.Example systems, connected in your build. Timings show the order of this demo, not processing speed.
A shared table does not identify every guest. Only recorded numbers link a visit.
Guests who came back: a visit, then a new booking within 30 days
A paid visit, then a new booking within 30 days. The same guest, linked by loyalty number. Venue averages left out.
Mia qualifies. Her usual table and order travel with her.
Facts show their source. Estimates are marked and kept apart.
Mia Rossi · Friday bookings, a usual order and a quick return. Example fields for the tools in your build.
One record.Example deliveries. Routes and fields are agreed in your build. Timings show sequence, not delivery speed.
DEMO · Mia Rossi is fictional.
Table for two at 7pm, booked with her loyalty number.
Zero-alcohol beer and the fish tacos.
Bill paid. The order number links receipt and payment.
Booked the next Friday, 13 days after her visit.
The same order, again.
Bill paid on her loyalty card.
Opened the spring menu email.
Source on every fact. Each step keeps its system and its time.
Matched on evidence. Links are confirmed, candidate or conflict. Only exact matches, like the same email, join on their own.
Rows behind every count. Open any number to see the people in it.
“Welcome back, Mia. Table 12, and a zero-alcohol beer to start?”
WHAT IT CAN DO
Pick your sector. Each question joins systems you already run.
Example questions. We agree the sources and rules in your build.
Explore all outcomesNo migration. Our team connects what you already run. AI can reach into each silo; DataGlue joins them into one model, and each fact keeps its source.
Visits, ad clicks and form behaviour, kept by our website script.
Bookings, call results, emails and CRM updates.
Deals, payments, POS sales, loyalty cards and event tickets, as your systems record them.
Cameras, number plate readers, IoT sensors, QR menus, Wi-Fi and GPS trackers.
We agree the connections in your build. Offline activity needs a record from your systems.
It reads the definitions of your data sources. Outcomes feed any LLM, BI tool, report or destination you choose.
Start with one decision. The next, in retention, content or planning, builds on the same model.
A dedicated team does the connecting. Your team does the deciding.
We trace where its data lives and give you a straight answer on fit.
We scope the first outcome and price it before work begins. No seat licences.
Our team connects your systems, with no migration. You keep the context and the console.
“We don't do sales calls. We do deep architectural reviews.”
Every Monday, someone on your team rebuilds this story by hand. Your AI reads the same gaps, only faster. Bring the question you keep coming back to.
Priced to the outcome. Scoped and agreed before work begins. No seat licences.
Yours to keep. Outcomes feed any LLM, BI tool or destination. Sessions, events and identity links export on request.
A straight answer on fit. If we're not the right team for it, we'll say so on the call.
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